Independent Customer Feedback

99% of our customers would rate our service good or excellent.

4.95

Showing reviews 1 to 20 of 161

Date Product Score Customer Comment Our Response
16-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent, fast and helpful
Excellent, fast and helpful
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Our Response:
No Comment
No Comment
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15-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Alway very good
Alway very good
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Our Response:
Thank you for your review Alan and continued custom.
Thank you for your review Alan and continued custom.
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12-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Clear advice and fast service
Clear advice and fast service
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Our Response:
Thank you for your review, we are pleased to hear that you are happy with our service.
Thank you for your review, we are pleased to hear that you are happy with our service.
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11-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
For once I was able to take the car out with one of the technicians so as to pin point the fault.
Far better than simply relaying the information to a receptionist. Very good attention to detail and nice people to deal with.
For once I was able to take the car out with one of the technicians so as to pin point the fault.
Far better than simply relaying the information to a receptionist. Very good attention to detail and nice people to deal with.
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Our Response:
Thank you for the great review Stephen. We agree that liaising with the technician is the best route to resolving the fault.
Thank you for the great review Stephen. We agree that liaising with the technician is the best route to resolving the fault.
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11-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service as usual
Great service as usual
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Our Response:
Thank you for the five star review!
Thank you for the five star review!
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09-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
No problems, reasonable price.
No problems, reasonable price.
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Our Response:
Thank you for taking the time to review us, always nice to hear that our customers are happy with our service.
Thank you for taking the time to review us, always nice to hear that our customers are happy with our service.
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08-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Efficient, accommodating........quality service.
Efficient, accommodating........quality service.
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Our Response:
Thank you for your great review.
Thank you for your great review.
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06-Jul-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
I recently bought a car from the Thatched Garage. The car was thoroughly checked and any small problems resolved with great attention to detail.
I recently bought a car from the Thatched Garage. The car was thoroughly checked and any small problems resolved with great attention to detail.
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Our Response:
Thank you for taking the time to review us. We hope that you are enjoying your new vehicle and look forward to welcoming you back when service time comes around.
Thank you for taking the time to review us. We hope that you are enjoying your new vehicle and look forward to welcoming you back when service time comes around.
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05-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent and terrific service as always
Excellent and terrific service as always
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Our Response:
Thank you for your review and continued custom.
Thank you for your review and continued custom.
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04-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service as always, complete trust in their ability
Great service as always, complete trust in their ability
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Our Response:
Thank you for your review and five stars!
Thank you for your review and five stars!
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04-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Time and effort put into getting my car fixed was incredible
Time and effort put into getting my car fixed was incredible
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Our Response:
Thank you for taking the time to review The Thatched Garage, we are pleased to hear that you are happy with our level of service
Thank you for taking the time to review The Thatched Garage, we are pleased to hear that you are happy with our level of service
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03-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service as always
Great service as always
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Our Response:
Thank you for your review and continued custom
Thank you for your review and continued custom
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02-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great customer service
Great customer service
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Our Response:
Thank you for the five stars
Thank you for the five stars
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01-Jul-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Know what they are doing with Land Rover. Much better value than Caffyns.
Know what they are doing with Land Rover. Much better value than Caffyns.
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Our Response:
Thank you for your review, always nice to hear that customers are happy with our service.
Thank you for your review, always nice to hear that customers are happy with our service.
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28-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service and advice.
Excellent service and advice.
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Our Response:
Thank you for taking the time to review us and pleased to hear that you are happy with our service.
Thank you for taking the time to review us and pleased to hear that you are happy with our service.
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28-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Start to finish good professional service alroundprofessional service
Start to finish good professional service alroundprofessional service
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Our Response:
Thank you for taking the time to review us.
Thank you for taking the time to review us.
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28-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Communicated well %
Quick to fit you in
Communicated well %
Quick to fit you in
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Our Response:
Thank you for the review and pleased that we could assist you promptly.
Thank you for the review and pleased that we could assist you promptly.
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28-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very good service
Very good service
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Our Response:
Thank you Terry for reviewing our service
Thank you Terry for reviewing our service
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28-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very helpful, professional and good communication throughout.
Courtesy car provided.
Highly recommend Paul and his team at the thatched garage.
Very helpful, professional and good communication throughout.
Courtesy car provided.
Highly recommend Paul and his team at the thatched garage.
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Our Response:
Thank you for your great review, your comments will be passed onto Paul and the team.
Thank you for your great review, your comments will be passed onto Paul and the team.
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25-Jun-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great and friendly guys, true to their word, highly recommend
Great and friendly guys, true to their word, highly recommend
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Our Response:
Thank you for taking the time to review us and the great comments.
Thank you for taking the time to review us and the great comments.
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Showing reviews 1 to 20 of 161