Independent Customer Feedback

98% of our customers would rate our service good or excellent.

4.9

Showing reviews 1 to 20 of 98

Date Product Score Customer Comment Our Response
23-Mar-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Very helpful and friendly, especially with paperwork and after sale.
Very helpful and friendly, especially with paperwork and after sale.
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Our Response:
No Comment
No Comment
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22-Mar-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Fantastic customer service. Great knowledge. Will be back for all servicing.
Fantastic customer service. Great knowledge. Will be back for all servicing.
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Our Response:
No Comment
No Comment
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21-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Explained what was done to my satisfaction
Explained what was done to my satisfaction
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Our Response:
No Comment
No Comment
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21-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Kept informed throughout the time the vehicle was at the garage. As ever, a friendly and efficient service.
Kept informed throughout the time the vehicle was at the garage. As ever, a friendly and efficient service.
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Our Response:
No Comment
No Comment
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19-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Using the Thatched Garage is so convenient for me and they look after my Defender every time, no matter how large or small the job may be!
Using the Thatched Garage is so convenient for me and they look after my Defender every time, no matter how large or small the job may be!
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Our Response:
No Comment
No Comment
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18-Mar-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Nice, personal service from genuine people.
Nice, personal service from genuine people.
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Our Response:
No Comment
No Comment
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13-Mar-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Excellent work and great service - again!
Excellent work and great service - again!
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Our Response:
No Comment
No Comment
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08-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Quick, efficient and great value. Always happy to recommend these guys.
Quick, efficient and great value. Always happy to recommend these guys.
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Our Response:
No Comment
No Comment
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08-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Car keeps running smoothly
Car keeps running smoothly
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Our Response:
No Comment
No Comment
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07-Mar-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Everything you would wish for in a professional dealership but with the care and attention of the very best family businesses. I am absolutely delighted to have become a customer of The Thatched Garage.
Everything you would wish for in a professional dealership but with the care and attention of the very best family businesses. I am absolutely delighted to have become a customer of The Thatched Garage.
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Our Response:
No Comment
No Comment
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06-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great Service as usual and went out of way to accommodate MOT
Great Service as usual and went out of way to accommodate MOT
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Our Response:
No Comment
No Comment
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06-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very helpful. AlwYs kept me up to date and obviously know their way around a land rover. Can’t fault them.
Very helpful. AlwYs kept me up to date and obviously know their way around a land rover. Can’t fault them.
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Our Response:
No Comment
No Comment
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02-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Squeezed in quickly when needed ... resolved quickly
Squeezed in quickly when needed ... resolved quickly
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Our Response:
No Comment
No Comment
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02-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Top service and great knowledge
Top service and great knowledge
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Our Response:
No Comment
No Comment
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01-Mar-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excelent
Excelent
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Our Response:
No Comment
No Comment
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26-Feb-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Fast and efficient service
Fast and efficient service
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Our Response:
No Comment
No Comment
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21-Feb-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service as would expect from an independent garage. The staff are passionately about their work and have high standards for their customers. I would definitely recommend this garage for any Land Rover owner.
Excellent service as would expect from an independent garage. The staff are passionately about their work and have high standards for their customers. I would definitely recommend this garage for any Land Rover owner.
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Our Response:
No Comment
No Comment
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21-Feb-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service, really friendly to deal with and completely trustworthy
Great service, really friendly to deal with and completely trustworthy
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Our Response:
No Comment
No Comment
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21-Feb-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service and exceptionally friendly staff. Highly recommend them.
Excellent service and exceptionally friendly staff. Highly recommend them.
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Our Response:
No Comment
No Comment
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21-Feb-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Perfect job as always!
Perfect job as always!
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Our Response:
No Comment
No Comment
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Showing reviews 1 to 20 of 98