Independent Customer Feedback

100% of our customers would rate our service good or excellent.

5

Showing reviews 1 to 20 of 186

Date Product Score Customer Comment Our Response
16-Jan-2020
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly and great communication
Friendly and great communication
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Our Response:
No Comment
No Comment
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14-Jan-2020
Product:
Land Rover Servicing
Rating:
Customer Comment:
Fabulous service thank you
Fabulous service thank you
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Our Response:
No Comment
No Comment
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08-Jan-2020
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very friendly and efficient.
Very friendly and efficient.
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Our Response:
No Comment
No Comment
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20-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service and kept up to date with what was needed every step of the way
Great service and kept up to date with what was needed every step of the way
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Our Response:
No Comment
No Comment
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19-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
As always great service. Can’t complain, always kept up to date with what’s going on with my Land rover
As always great service. Can’t complain, always kept up to date with what’s going on with my Land rover
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Our Response:
No Comment
No Comment
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18-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Service and mot.
Service and mot.
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Our Response:
No Comment
No Comment
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18-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great service from all
Great service from all
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Our Response:
No Comment
No Comment
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18-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Expert guidance & service. These guys are great

Experience and specialist attention means that my defender gets the service it needs. Great range of aftermarket upgrades as well which I’m steadily adding!
Expert guidance & service. These guys are great

Experience and specialist attention means that my defender gets the service it needs. Great range of aftermarket upgrades as well which I’m steadily adding!
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Our Response:
No Comment
No Comment
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16-Dec-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Efficient and know their stuff
Efficient and know their stuff
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Our Response:
No Comment
No Comment
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14-Dec-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Excellent Service
Excellent Service
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Our Response:
No Comment
No Comment
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14-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Well worth the drive to get excellent service and extensive knowledge of all things Defender and Land Rover. After an initial problem the Defender was collected from home and brought back to be rectified and returned without a problem. Thank you.
Well worth the drive to get excellent service and extensive knowledge of all things Defender and Land Rover. After an initial problem the Defender was collected from home and brought back to be rectified and returned without a problem. Thank you.
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Our Response:
No Comment
No Comment
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02-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
The work was booked in quickly and work carried out efficiently.
Quickly and efficiently completed.
The work was booked in quickly and work carried out efficiently.
Quickly and efficiently completed.
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Our Response:
No Comment
No Comment
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19-Nov-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
My wife and I wanted to refurb our 16 year old defender to extend its life for a further 10 years or more. The Thatched Garage people are passionate about Defender restoration and maintenaince and provided us with excellent guidance and delivered a very good outcome. We are very pleased.
My wife and I wanted to refurb our 16 year old defender to extend its life for a further 10 years or more. The Thatched Garage people are passionate about Defender restoration and maintenaince and provided us with excellent guidance and delivered a very good outcome. We are very pleased.
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Our Response:
No Comment
No Comment
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11-Nov-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Excellent service. Great trade in deal. Couldn't be happier.
Excellent service. Great trade in deal. Couldn't be happier.
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Our Response:
No Comment
No Comment
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26-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
I was very pleased with the quality of the motor and both all elements of the sale and preparation of the vehicle for my collection.Will hope to do business here again.
I was very pleased with the quality of the motor and both all elements of the sale and preparation of the vehicle for my collection.Will hope to do business here again.
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Our Response:
No Comment
No Comment
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24-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service 10out of 10
Excellent service 10out of 10
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Our Response:
Thank you for your great review
Thank you for your great review
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22-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Did what they said and got it ready on time
Did what they said and got it ready on time
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Our Response:
Thank you for the five stars, we are pleased that you are happy with our service.
Thank you for the five stars, we are pleased that you are happy with our service.
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21-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very helpful and knowledgable
Very helpful and knowledgable
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Our Response:
Thank you for the five stars
Thank you for the five stars
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18-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very quick and good service,
Very quick and good service,
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Our Response:
Thank you for the review, we look forward to seeing you again in the future.
Thank you for the review, we look forward to seeing you again in the future.
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17-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly efficient quality service
Friendly efficient quality service
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Our Response:
Thank you for the review, we are pleased that we could assist you with your vehicles needs.
Thank you for the review, we are pleased that we could assist you with your vehicles needs.
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Showing reviews 1 to 20 of 186