Independent Customer Feedback

99% of our customers would rate our service good or excellent.

4.95

Showing reviews 1 to 20 of 195

Date Product Score Customer Comment Our Response
02-Dec-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
The work was booked in quickly and work carried out efficiently.
Quickly and efficiently completed.
The work was booked in quickly and work carried out efficiently.
Quickly and efficiently completed.
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Our Response:
No Comment
No Comment
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19-Nov-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
My wife and I wanted to refurb our 16 year old defender to extend its life for a further 10 years or more. The Thatched Garage people are passionate about Defender restoration and maintenaince and provided us with excellent guidance and delivered a very good outcome. We are very pleased.
My wife and I wanted to refurb our 16 year old defender to extend its life for a further 10 years or more. The Thatched Garage people are passionate about Defender restoration and maintenaince and provided us with excellent guidance and delivered a very good outcome. We are very pleased.
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Our Response:
No Comment
No Comment
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11-Nov-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Excellent service. Great trade in deal. Couldn't be happier.
Excellent service. Great trade in deal. Couldn't be happier.
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Our Response:
No Comment
No Comment
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26-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
I was very pleased with the quality of the motor and both all elements of the sale and preparation of the vehicle for my collection.Will hope to do business here again.
I was very pleased with the quality of the motor and both all elements of the sale and preparation of the vehicle for my collection.Will hope to do business here again.
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Our Response:
No Comment
No Comment
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24-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service 10out of 10
Excellent service 10out of 10
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Our Response:
Thank you for your great review
Thank you for your great review
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22-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Did what they said and got it ready on time
Did what they said and got it ready on time
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Our Response:
Thank you for the five stars, we are pleased that you are happy with our service.
Thank you for the five stars, we are pleased that you are happy with our service.
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21-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very helpful and knowledgable
Very helpful and knowledgable
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Our Response:
Thank you for the five stars
Thank you for the five stars
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18-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very quick and good service,
Very quick and good service,
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Our Response:
Thank you for the review, we look forward to seeing you again in the future.
Thank you for the review, we look forward to seeing you again in the future.
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17-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly efficient quality service
Friendly efficient quality service
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Our Response:
Thank you for the review, we are pleased that we could assist you with your vehicles needs.
Thank you for the review, we are pleased that we could assist you with your vehicles needs.
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14-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent - have been customer of Thatched Garage for 3 years and rate them highly.
Excellent - have been customer of Thatched Garage for 3 years and rate them highly.
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Our Response:
Thank you for your review, we look forward to welcoming you again in the future.
Thank you for your review, we look forward to welcoming you again in the future.
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14-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Knowledgable. Responsive. Friendly: Will be back!
Knowledgable. Responsive. Friendly: Will be back!
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Our Response:
Thank you for your five star review and continued support.
Thank you for your five star review and continued support.
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12-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Great service!
Great service!
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Our Response:
Thank you for the five stars, we are happy to hear that you are pleased with our service.
Thank you for the five stars, we are happy to hear that you are pleased with our service.
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12-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Friendly and accommodating service and very quick transaction, thank you.
Friendly and accommodating service and very quick transaction, thank you.
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Our Response:
Thank you for your review, we hope you enjoy your new vehicle.
Thank you for your review, we hope you enjoy your new vehicle.
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11-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Helpful, quick & efficent
Helpful, quick & efficent
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Our Response:
Thank you for the five stars
Thank you for the five stars
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09-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very prompt and courteous service. Advised on issues before proceeding. Would definitely recommend.
Very prompt and courteous service. Advised on issues before proceeding. Would definitely recommend.
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Our Response:
Thank you for your great review
Thank you for your great review
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02-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service friendly staff and helpful
Excellent service friendly staff and helpful
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Our Response:
Thank you for your five star review
Thank you for your five star review
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02-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very friendly and helpful
Very friendly and helpful
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Our Response:
Thank you for taking the time to review us and your very positive comments.
Thank you for taking the time to review us and your very positive comments.
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01-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly, fast and efficient!
Friendly, fast and efficient!
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Our Response:
No Comment
No Comment
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26-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very friendly and good communication
Very friendly and good communication
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Our Response:
No Comment
No Comment
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25-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great, friendly service and good value
Great, friendly service and good value
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Our Response:
No Comment
No Comment
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Showing reviews 1 to 20 of 195