Independent Customer Feedback

99% of our customers would rate our service good or excellent.

4.95

Showing reviews 1 to 20 of 191

Date Product Score Customer Comment Our Response
17-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly efficient quality service
Friendly efficient quality service
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Our Response:
No Comment
No Comment
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14-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent - have been customer of Thatched Garage for 3 years and rate them highly.
Excellent - have been customer of Thatched Garage for 3 years and rate them highly.
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Our Response:
No Comment
No Comment
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14-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Knowledgable. Responsive. Friendly: Will be back!
Knowledgable. Responsive. Friendly: Will be back!
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Our Response:
No Comment
No Comment
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12-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Great service!
Great service!
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Our Response:
No Comment
No Comment
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12-Oct-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Friendly and accommodating service and very quick transaction, thank you.
Friendly and accommodating service and very quick transaction, thank you.
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Our Response:
No Comment
No Comment
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11-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Helpful, quick & efficent
Helpful, quick & efficent
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Our Response:
No Comment
No Comment
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09-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very prompt and courteous service. Advised on issues before proceeding. Would definitely recommend.
Very prompt and courteous service. Advised on issues before proceeding. Would definitely recommend.
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Our Response:
No Comment
No Comment
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02-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Excellent service friendly staff and helpful
Excellent service friendly staff and helpful
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Our Response:
No Comment
No Comment
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02-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very friendly and helpful
Very friendly and helpful
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Our Response:
No Comment
No Comment
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01-Oct-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly, fast and efficient!
Friendly, fast and efficient!
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Our Response:
No Comment
No Comment
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26-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very friendly and good communication
Very friendly and good communication
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Our Response:
No Comment
No Comment
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25-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Great, friendly service and good value
Great, friendly service and good value
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Our Response:
No Comment
No Comment
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25-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Prompt response to requests. Great advice on option selection. Quality work and good price.
Prompt response to requests. Great advice on option selection. Quality work and good price.
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Our Response:
No Comment
No Comment
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23-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
As good as ever
As good as ever
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Our Response:
No Comment
No Comment
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18-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
All staff very friendly and knowledgable. Proactive communication. Always happy with service.
All staff very friendly and knowledgable. Proactive communication. Always happy with service.
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Our Response:
No Comment
No Comment
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13-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Patient informative and considerate. I would definitely recommend them
Patient informative and considerate. I would definitely recommend them
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Our Response:
Thank you for taking the time to review us, we appreciate your positive feedback.
Thank you for taking the time to review us, we appreciate your positive feedback.
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12-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Friendly and polite service
Friendly and polite service
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Our Response:
Thank you for your five star review, we are pleased to hear that you are happy with our service.
Thank you for your five star review, we are pleased to hear that you are happy with our service.
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09-Sep-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
I had known of The Thatched Garage for years, and when it came time to buy my dream Landy it was the first place I went. They arranged for my wife to take a drive in a Defender to ensure she was comfortable. Their knowledge and understanding is second to none. I bought my vehicle and the guys...
I had known of The Thatched Garage for years, and when it came time to buy my dream Landy it was the first place I went. They arranged for my wife to take a drive in a Defender to ensure she was comfortable. Their knowledge and understanding is second to none. I bought my vehicle and the guys spent three weeks making the mods that I wanted at a really competitive price, and to the highest standard. The car is superb. I am delighted. It feels more like I have become part of the ‘Thatched Family’, than have simply bought a car. Couldn’t recommend The Thatched Garage and TMD more highly!
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Our Response:
No Comment
No Comment
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02-Sep-2019
Product:
Land Rover Servicing
Rating:
Customer Comment:
Very fast service and overall really good.
Very fast service and overall really good.
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Our Response:
Thank you for taking to review us, we are pleased to hear that you are happy with our service.
Thank you for taking to review us, we are pleased to hear that you are happy with our service.
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24-Aug-2019
Product:
The Thatched Garage - Vehicle Sales
Rating:
Customer Comment:
Extremely pleased with My new Suzuki Jiminey! The customer service & dealings with both Ben and kelly were marvellous. Professional and the communication was nice and easy, quick and so helpful. Would highly recommend this garages to anybody, I’m gutted it’s not closer to the area I live. Many thanks, Sadie
Extremely pleased with My new Suzuki Jiminey! The customer service & dealings with both Ben and kelly were marvellous. Professional and the communication was nice and easy, quick and so helpful. Would highly recommend this garages to anybody, I’m gutted it’s not closer to the area I live. Many thanks, Sadie
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Our Response:
Thank you for your great review, we are so happy to hear that you are pleased with your new car. It is a shame that you aren't closer. Maybe we will see you again if you are in the area one day.
Thank you for your great review, we are so happy to hear that you are pleased with your new car. It is a shame that you aren't closer. Maybe we will see you again if you are in the area one day.
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Showing reviews 1 to 20 of 191